Technical Support Lead - Global IoT, Hybrid (Glasgow)at Pelion
PPelionGlasgow, Lanarkshire
GlasgowFull TimeOn-sitePermanent
estimated annual salary£40,000 – £48,000per yearestimated · typical for this role
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Pelion as a Technical Support Lead and spearhead a dynamic team across Europe and North America. This role offers the perfect blend of technical troubleshooting and service management, ensuring swift resolutions for our global clientele while making a significant impact in the IoT landscape.
what you'll be doing
1Lead Technical SupportOversee a distributed team to deliver top-notch support across time zones.
2Incident ManagementOwn and manage incident, problem, and change processes effectively.
3Customer EngagementEnsure fast, high-quality resolutions for a diverse global customer base.
4Team DevelopmentMentor and develop team members to enhance their skills and performance.
what you'll need
experienceProven experience in Technical Support
hoursFull Time
startASAP
Technical ExpertiseService ManagementTeam LeadershipProblem SolvingCommunication
Pelion is hiring a Technical Support Lead - Global IoT, Hybrid (Glasgow) in Glasgow. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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