Service Desk Team Leader - Glasgow Head Officeat CITY FACILITIES MANAGEMENT U K LTD
CCITY FACILITIES MANAGEMENT U K LTDGlasgow, Lanarkshire
GlasgowFull-timeOn-sitePermanent
estimated annual salary£30,000 – £36,000per yearestimated · typical for this role
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join our dynamic team as a Service Desk Team Leader in Glasgow! In this pivotal role, you'll lead and inspire your team to deliver exceptional customer service while ensuring we meet our contractual commitments. If you're passionate about driving performance and exceeding expectations, we want to hear from you!
what you'll be doing
1Team LeadershipMotivate and manage a dedicated team to exceed performance targets.
2KPI ManagementEnsure compliance with contractual KPI targets and SLAs.
3Customer ExperienceDeliver an exceptional quality customer experience consistently.
4Task OwnershipEncourage team members to take ownership of their responsibilities.
what you'll need
experienceProven experience in team leadership
hoursFull-time
startASAP
LeadershipCommunicationProblem-solvingCustomer-focusedTeam management
CITY FACILITIES MANAGEMENT U K LTD is hiring a Service Desk Team Leader - Glasgow Head Office in Glasgow. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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