Service Desk Managerat Alleviate IT Solutions
AAlleviate IT SolutionsFoulby, Wakefield
FoulbyFull TimeOn-sitePermanent
annual salary£40,000 – £50,000per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Alleviate IT Solutions as a Service Desk Manager and lead our dynamic team! With a focus on enhancing performance and customer service, this hybrid role offers a perfect blend of office and home working, making it ideal for local talent.
what you'll get
competitive salaryAttractive pay range based on experience.
hybrid workingFlexibility to work from home.
what you'll be doing
1Team LeadershipOversee and motivate the service desk team to achieve excellence.
2Performance ManagementMonitor and report on service desk performance metrics.
3Customer EngagementEnsure exceptional service delivery and customer satisfaction.
4Process ImprovementIdentify and implement improvements to enhance efficiency.
what you'll need
experience5+ years in IT support
hoursFull Time
startASAP
LeadershipCommunicationProblem-solvingITILCustomer-focused
Alleviate IT Solutions is hiring a Service Desk Manager in Leeds. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.