Service Desk Managerat Hackajob Ltd
HHackajob LtdLondon
LondonFull TimeOn-sitePermanent
estimated annual salary£40,000 – £48,000per yearestimated · typical for this role
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Hackajob Ltd as a Service Desk Manager and lead a dynamic team in a predominantly remote setting. With the opportunity to make a significant impact, you'll oversee service delivery and enhance customer satisfaction while collaborating with a forward-thinking organisation.
what you'll be doing
1Team LeadershipLead and mentor the service desk team to achieve excellence.
2Service ImprovementIdentify and implement process improvements for service delivery.
3Client InteractionEngage with clients to ensure top-notch service and support.
4Reporting & AnalysisMonitor performance metrics and report on service desk activities.
what you'll need
experienceProven experience in a similar role
hoursFull Time
startASAP
LeadershipCommunicationProblem-SolvingCustomer FocusITIL Knowledge
Hackajob Ltd is hiring a Service Desk Manager in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.