Senior Guest Relations Managerat Park Plaza London Waterloo
PPark Plaza London WaterlooLondon
LondonFull TimeOn-sitePermanent
estimated annual salary£40,000 – £48,000per yearestimated · typical for this role
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join the vibrant team at Park Plaza London Waterloo as a Senior Guest Relations Manager, where your passion for hospitality and guest satisfaction will shine. Be the friendly face that transforms each guest's experience into a memorable stay, and elevate our service to new heights.
what you'll get
daily mealsEnjoy 2 complimentary meals daily.
discountsExclusive discounts on hotel services.
what you'll be doing
1Guest EngagementBuild strong relationships with guests for an unforgettable experience.
2Team LeadershipLead and mentor the guest relations team to excellence.
3Problem SolvingAddress guest concerns swiftly and effectively.
4Feedback ManagementCollect and analyse guest feedback to enhance services.
what you'll need
experience5+ years in hospitality
hoursFull Time
startASAP
LeadershipCommunicationHospitalityProblem-solvingCustomer Focus
Park Plaza London Waterloo is hiring a Senior Guest Relations Manager in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.