Regional Customer Care Managerat Sustainable Building Services
SSustainable Building ServicesLittle Stanmore, Stanmore
Little StanmoreFull timeOn-sitePermanent
estimated annual salary£35,000 – £42,000per yearestimated · typical for this role
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Sustainable Building Services as a Regional Customer Care Manager and lead the charge in delivering exceptional service across multiple regions in England. This role combines strategic oversight with hands-on customer engagement, making a significant impact on our operations and client satisfaction.
what you'll get
bonus schemeDiscretionary bonuses based on performance.
healthcareEmployer paid Healthcare Cash Plan.
pensionEnhanced pension contributions for your future.
what you'll be doing
1Manage Customer RelationsOversee customer interactions to ensure satisfaction and loyalty.
2Lead Regional TeamsGuide and support teams across various locations to achieve targets.
3Implement StrategiesDevelop and execute customer care strategies for improved service.
4Monitor PerformanceAnalyse metrics to enhance service delivery and operational efficiency.
what you'll need
experienceProven experience in customer care management
licenceCompany car provided
hoursFull time
startASAP
LeadershipCommunicationProblem-solvingCustomer-focusedAnalytical
Sustainable Building Services is hiring a Regional Customer Care Manager in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.