Product Support Specialist – Telemetry, Cloud & Coffee Systemsat Midas
MMidasKingswinford
KingswinfordFull timeOn-sitePermanent
annual salary£33,000 – £37,000per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Midas as a Product Support Specialist and be at the forefront of innovative telemetry and cloud solutions for coffee systems. This is an exciting opportunity to blend technical prowess with customer-facing support, ensuring our clients receive exceptional service and support.
what you'll get
generous holiday25 days plus bank holidays
pension schemeSecure your future with our pension plan
what you'll be doing
1Client SupportProvide technical assistance and support to clients on coffee systems.
2TroubleshootingDiagnose and resolve product issues effectively and efficiently.
3DocumentationMaintain accurate records of client interactions and technical issues.
4Field VisitsConduct client visits to provide on-site support and training.
what you'll need
experienceRelevant experience preferred
licenceFull UK driving
hoursFull time
startASAP
Technical KnowledgeProblem-SolvingCommunicationCustomer ServiceDriving
Midas is hiring a Product Support Specialist – Telemetry, Cloud & Coffee Systems in Birmingham. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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