Lead Service Experience Designerat London Stock Exchange
LLondon Stock ExchangeLondon
LondonFull timeOn-sitePermanent
estimated annual salary£70,000 – £85,000per yearestimated · typical for this role
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join the London Stock Exchange as a Lead Service Experience Designer and make a significant impact in enhancing customer satisfaction. This is a fantastic opportunity to leverage your expertise in service design and contribute to a world-renowned organisation that values excellence.
what you'll be doing
1Customer Journey MappingCreate and optimise customer journey maps to enhance user experience.
2Stakeholder EngagementCollaborate with various stakeholders to gather insights and feedback.
3Design StrategyDevelop innovative service design strategies to improve efficiency.
4User ResearchConduct user research to inform design decisions and enhance services.
what you'll need
experienceProven experience in service design
hoursFull time
startASAP
Service DesignUser ExperienceResearch MethodsCollaborationCreativity
London Stock Exchange is hiring a Lead Service Experience Designer in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.