IT Problem and Service Insights Managerat University of Salford
UUniversity of SalfordRegent Trading Estate, Salford
Regent Trading EstateFull TimeOn-sitePermanent
annual salary£38,784 – £46,049per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join the University of Salford as an IT Problem and Service Insights Manager, where you'll lead problem management and drive service improvement. Bring your expertise to a vibrant team and make a lasting impact on our digital services.
what you'll be doing
1Problem ManagementOversee end-to-end problem management processes to enhance service delivery.
2Incident AnalysisConduct detailed incident trend analysis to identify areas for improvement.
3Service ImprovementImplement initiatives that enhance the overall quality of services provided.
4Team CollaborationWork closely with cross-functional teams to align IT services with business needs.
what you'll need
experience5+ years in IT management
hoursFull Time
startASAP
ITILAnalyticalProblem-solvingCommunicationLeadership
University of Salford is hiring a IT Problem and Service Insights Manager in Manchester. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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