Housing Complaints Officerat Niyaa People
NNiyaa PeopleBirmingham
BirminghamFull timeOn-sitePermanent
hourly rate£25 – £27 / hrper hour
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Niyaa People as a Housing Complaints Officer and make a real difference in the community! In this rewarding role, you'll manage complex customer complaints, ensuring timely resolutions and enhancing service delivery within a well-established housing association.
what you'll be doing
1Manage ComplaintsHandle complex customer complaints from start to finish.
2Investigate IssuesConduct thorough investigations to resolve complaints effectively.
3Customer LiaisonCommunicate with customers to provide updates and support.
4Report FindingsDocument and report on complaint resolutions and trends.
what you'll need
experiencePrevious experience in complaints handling
hoursFull time
startASAP
CommunicationProblem-solvingEmpathyAttention to detailConflict resolution
Niyaa People is hiring a Housing Complaints Officer in Birmingham. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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