Head of Voice of the Customerat South West Water
SSouth West WaterBristol
BristolFull TimeOn-sitePermanent
annual salary£71,000per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join South West Water as the Head of Voice of the Customer and lead our mission to enhance customer experience. Based in beautiful Bristol, you'll play a pivotal role in shaping our customer engagement strategies and driving meaningful change across our services.
what you'll be doing
1Lead Customer InitiativesOversee the development and implementation of customer feedback strategies.
2Drive EngagementCultivate strong relationships with customers to understand their needs.
3Analyse FeedbackUtilise data insights to enhance service delivery and customer satisfaction.
4Collaborate with TeamsWork closely with various departments to integrate customer perspectives.
what you'll need
experienceExtensive experience in customer relations
hoursFull Time
startASAP
LeadershipData AnalysisStrategic ThinkingCommunicationCustomer Focus
South West Water is hiring a Head of Voice of the Customer in Bristol. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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