Head of Customer Serviceat Ecruit
EEcruitBirmingham
BirminghamFull TimeOn-sitePermanent
annual salary£70,000per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Ecruit as the Head of Customer Service, where you'll spearhead our customer experience initiatives, driving loyalty and growth. If you're passionate about transforming customer service into a standout function, this is your chance to make a significant impact in a dynamic environment.
what you'll get
holiday25 days annual leave plus bank holidays.
what you'll be doing
1Lead StrategyDevelop and implement innovative customer service strategies.
2Manage TeamOversee and mentor a dedicated customer service team.
3Enhance ExperienceContinuously improve customer experience and satisfaction levels.
4Data AnalysisUtilise data to drive decision-making and performance improvements.
what you'll need
experience5+ years in customer service management
hoursFull Time
startASAP
LeadershipCommunicationAnalyticalProblem-solvingCustomer-focused
Ecruit is hiring a Head of Customer Service in Birmingham. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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