Digital Customer Advisorat Saga Travel
SSaga TravelLowfield Heath, Crawley
Lowfield HeathFull time, hybrid (3 days in office)On-sitePermanent
annual salary£25,000per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Saga Travel as a Digital Customer Advisor and help our customers embark on their holiday journeys with confidence! In this pivotal role, you'll engage with clients through email and webchat, ensuring their pre-departure queries are expertly handled.
what you'll get
holiday25 days plus bank holidays
hybrid workFlexibility to work from home
what you'll be doing
1Customer SupportAssist customers with pre-departure queries via email and webchat.
2Team CollaborationWork alongside the E-demand team to streamline customer interactions.
3Problem SolvingProvide effective solutions to enhance customer satisfaction.
4Feedback GatheringCollect customer feedback to improve service quality.
what you'll need
experienceRelevant customer service experience preferred
hoursFull time, hybrid (3 days in office)
startASAP
CommunicationProblem-solvingCustomer-focusedTeamworkTech-savvy
Saga Travel is hiring a Digital Customer Advisor in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.