Customer Service Manager - Ecommerceat CCP Recruitment Limited
CCCP Recruitment LimitedCovent Garden, Central London
Covent Gardenfull timeOn-sitePermanent
annual salary£55,000 – £62,500per year
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?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join CCP Recruitment Limited as a Customer Service Manager in the heart of Covent Garden! This is a fantastic opportunity to lead a dynamic team and enhance the customer experience for a well-known ecommerce brand, all while shaping the future of the operation.
what you'll get
competitive salaryAttractive remuneration package.
what you'll be doing
1Team LeadershipGuide and inspire both in-house and outsourced teams to deliver exceptional service.
2Operational StrategyDevelop and implement effective customer service strategies to drive satisfaction.
3Performance AnalysisMonitor key metrics and provide reports to improve service delivery.
4Customer InteractionEngage with customers to resolve issues and gather feedback for improvement.
what you'll need
experience5+ years in customer service management
hoursfull time
startasap
LeadershipCommunicationAnalyticalEcommerceProblem-solving
CCP Recruitment Limited is hiring a Customer Service Manager - Ecommerce in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.