Customer Experience Directorat SE Trains Ltd
SSE Trains LtdSouth East London
South East LondonFull timeOn-sitePermanent
estimated annual salary£70,000 – £85,000per yearestimated · typical for this role
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join SE Trains Ltd as a Customer Experience Director and play a pivotal role in transforming customer journeys across one of the UK's busiest rail networks. This is your chance to lead innovative strategies and operational excellence from our vibrant London Bridge office.
what you'll be doing
1Lead StrategyDevelop and implement customer experience strategies to enhance service quality.
2Team ManagementOversee a dedicated team, fostering a culture of excellence and collaboration.
3Customer InsightsAnalyse customer feedback to drive improvements and innovation.
4Stakeholder EngagementBuild strong relationships with internal and external stakeholders.
what you'll need
experienceExtensive in customer experience roles
hoursFull time
startASAP
LeadershipStrategic thinkingAnalytical skillsCommunicationCustomer focus
SE Trains Ltd is hiring a Customer Experience Director in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.