Customer Experience Delivery Managerat StepChange Debt Charity
SStepChange Debt CharityLeeds
Leedsfull timeOn-sitePermanent
annual salary£60,000per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join StepChange Debt Charity as a Customer Experience Delivery Manager and lead the transformation of customer journeys. Utilise your expertise to drive meaningful change and enhance customer satisfaction while working in a supportive and dynamic environment.
what you'll be doing
1Lead ProjectsOversee the development and implementation of customer experience initiatives.
2Analyse DataUtilise customer insights to shape strategy and improve service delivery.
3CollaborateWork closely with cross-functional teams to align on customer objectives.
4Monitor ProgressTrack and report on project milestones and overall impact.
what you'll need
experience5+ years in customer experience
hoursfull time
startasap
Customer InsightProject ManagementStrategic ThinkingAnalytical SkillsLeadership
StepChange Debt Charity is hiring a Customer Experience Delivery Manager in Leeds. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.