Customer Care Team Lead (FTC - Mat Cover)at Hackajob Ltd
HHackajob LtdSt James, South West London
St JamesFull TimeOn-sitePermanent
estimated annual salary£32,000 – £38,000per yearestimated · typical for this role
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Moneybox as a Customer Care Team Lead and play a pivotal role in shaping customer experiences. If you're passionate about empowering others and have a knack for leadership, this is the perfect opportunity to make a real impact in a dynamic environment.
what you'll be doing
1Lead the TeamOversee daily operations and inspire your team to excel in customer care.
2Develop StrategiesCreate innovative approaches to enhance customer satisfaction and loyalty.
3Monitor PerformanceEvaluate team performance and implement improvements where necessary.
4Collaborate with StakeholdersWork closely with various departments to ensure seamless service delivery.
what you'll need
experienceProven experience in customer service leadership
hoursFull Time
startASAP
LeadershipCommunicationProblem-solvingEmpathyCustomer-focused
Hackajob Ltd is hiring a Customer Care Team Lead (FTC - Mat Cover) in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.