Contact Centre Manager - Housingat AWD Online
AAWD OnlineWest London
West LondonFull timeOn-sitePermanent
annual salary£65,826per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join AWD Online as a Contact Centre Manager in West London, where you'll play a pivotal role in transforming our housing customer service. Lead a dynamic team and implement innovative strategies to enhance tenant experiences in a digital-first environment.
what you'll get
competitive salaryAttractive remuneration package.
what you'll be doing
1Lead OperationsOversee daily contact centre operations and team performance.
2Develop StrategiesCreate and implement effective customer service strategies.
3Enhance Customer ExperienceFocus on improving tenant outcomes through innovative solutions.
4Team ManagementMotivate and manage a diverse team of customer service professionals.
what you'll need
experienceProven experience in contact centre management
hoursFull time
startASAP
LeadershipCommunicationAnalyticalCustomer FocusStrategy Development
AWD Online is hiring a Contact Centre Manager - Housing in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.