Complaints Officerat The Hyde Group
TThe Hyde GroupSouthwark, South East London
SouthwarkFull timeOn-sitePermanent
annual salary£28,500 – £31,700per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join The Hyde Group as a Complaints Officer, where you'll play a vital role in enhancing customer satisfaction. This is an exciting opportunity to develop your career within a supportive and values-driven team in vibrant Southwark.
what you'll get
training opportunitiesAccess to professional development and training.
what you'll be doing
1Manage ComplaintsHandle customer complaints efficiently and professionally.
2Collaborate with TeamsWork closely with various departments to resolve issues.
3Monitor TrendsIdentify and report on recurring complaint trends.
4Improve ProcessesSuggest enhancements to improve customer service processes.
what you'll need
experience2+ years in complaints handling
hoursFull time
startASAP
CommunicationProblem-solvingCustomer-focusedAttention to detailTeam player
The Hyde Group is hiring a Complaints Officer in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.