Complaints Officerat Leeds Federated Housing
LLeeds Federated HousingArmley, Leeds
ArmleyFull timeOn-sitePermanent
annual salary£32,000per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Leeds Federated Housing as a Complaints Officer and play a pivotal role in enhancing customer satisfaction. This is your chance to make a real difference by managing complaints effectively within our dynamic Service Improvement team.
what you'll get
competitive salaryAttractive annual pay.
what you'll be doing
1Manage complaintsEffectively handle and resolve customer complaints to enhance satisfaction.
2Analyse feedbackReview feedback to identify trends and improve services.
3Collaborate with teamsWork closely with various departments to ensure seamless resolution.
4Report findingsPrepare reports to highlight issues and recommend improvements.
what you'll need
experience1 year in customer service
hoursFull time
startASAP
CommunicationProblem-solvingEmpathyAnalyticalTeamwork
Leeds Federated Housing is hiring a Complaints Officer in Leeds. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.