Complaints Officerat Hackajob Ltd
HHackajob LtdSouth West London
South West LondonFull timeOn-sitePermanent
estimated annual salary£28,000 – £34,000per yearestimated · typical for this role
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Lendable as a Complaints Officer and play a crucial role in enhancing customer satisfaction. Be part of a dynamic fintech team dedicated to transforming how individuals access credit and save money.
what you'll be doing
1Manage ComplaintsAddress and resolve customer complaints efficiently and effectively.
2Analyse FeedbackIdentify trends in customer feedback to drive improvements.
3Collaborate Cross-FunctionallyWork with various teams to ensure customer concerns are addressed.
4ReportingPrepare reports on complaint resolutions and customer satisfaction.
what you'll need
experiencePrevious experience in customer service or complaints handling
hoursFull time
startASAP
CommunicationAnalyticalProblem-solvingAttention to detailCustomer-focused
Hackajob Ltd is hiring a Complaints Officer in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.