Complaints Officerat Niyaa People
NNiyaa PeopleLeicester
LeicesterFULL_TIMEOn-sitePermanent
hourly rate£24 – £27 / hrper hour
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Niyaa People as a Complaints Officer in Leicester, where your expertise will be crucial in managing housing complaints. You’ll play a key role in enhancing customer satisfaction during an exciting period of review.
what you'll be doing
1Manage ComplaintsLead the management of housing complaints and feedback.
2Collate InformationGather and organise Housing Ombudsman information requests.
3Support TeamsWork closely with teams to improve complaint processes.
4Report FindingsPrepare reports to track complaint trends and resolutions.
what you'll need
experience2+ years in complaints management
hoursFULL_TIME
startASAP
CommunicationProblem-solvingAttention to detailCustomer serviceAnalytical thinking
Niyaa People is hiring a Complaints Officer in Nottingham. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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