Complaints Investigatorat Hamilton Woods
HHamilton WoodsBirmingham
BirminghamFull-timeOn-sitePermanent
salaryOn application
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Hamilton Woods as a Complaints Investigator, where you'll play a vital role in enhancing customer experience within a leading housing organisation. This is an exciting opportunity to apply your expertise in a dynamic team environment in Birmingham.
what you'll get
car allowanceAdditional benefit to support travel.
what you'll be doing
1Manage ComplaintsOversee complex Stage 1 complaints with professionalism.
2Conduct InvestigationsThoroughly investigate and resolve complaints swiftly.
3Collaborate with TeamsWork closely with various departments to improve processes.
4Report FindingsProvide detailed reports and recommendations for improvement.
what you'll need
experience3+ years in complaints handling
hoursFull-time
startASAP
AnalyticalCommunicationProblem-solvingCustomer-focusedTeam player
Hamilton Woods is hiring a Complaints Investigator in Birmingham. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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