Complaints Investigation Officerat Phoenix Community Housing
PPhoenix Community HousingSouth East London
South East LondonFull-timeOn-sitePermanent
annual salary£49,009per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Phoenix Community Housing as a Complaints Investigation Officer and play a vital role in enhancing resident satisfaction. You'll be at the forefront of investigating complaints and collaborating with teams to deliver outstanding service.
what you'll get
competitive salaryAttractive annual salary package.
what you'll be doing
1Investigate ComplaintsThoroughly assess and resolve resident complaints efficiently.
2Liaise with TeamsWork closely with various departments to find effective solutions.
3Report FindingsCompile detailed reports on investigations and outcomes.
4Enhance ProcessesIdentify areas for improvement in complaint handling.
what you'll need
experienceRelevant experience required
hoursFull-time
startASAP
AnalyticalCommunicationProblem-solvingTeamworkAttention to detail
Phoenix Community Housing is hiring a Complaints Investigation Officer in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.