Complaint Specialistat Metropolitan Thames Valley
MMetropolitan Thames ValleyNottingham
Nottingham37.5On-sitePermanent
annual salary£30,629 – £32,241per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Metropolitan Thames Valley as a Complaint Specialist in Nottingham and play a pivotal role in resolving complex issues. Use your expertise to ensure customer satisfaction while working in a supportive environment that values your input.
what you'll be doing
1Complaint ResolutionManage and resolve complex customer complaints effectively.
2Stakeholder EngagementCollaborate with various teams to address escalated issues.
3ReportingPrepare detailed reports on complaint trends and resolutions.
4Customer AdvocacyChampion customer needs within the organisation.
what you'll need
experience2+ years in complaints handling
hours37.5
startasap
Problem-solvingCommunicationEmpathyAttention to detailTeamwork
Metropolitan Thames Valley is hiring a Complaint Specialist in Nottingham. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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