Call Centre Managerat Russell Taylor Group Ltd
RRussell Taylor Group LtdWirral, Merseyside
WirralFull TimeOn-sitePermanent
annual salary£32,097per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Russell Taylor Group Ltd as a Call Centre Manager and take the lead in a vibrant, customer-focused environment. You will ensure exceptional service and operational excellence while inspiring a dedicated team in Wirral.
what you'll get
competitive salaryAttractive pay package.
what you'll be doing
1Team LeadershipGuide and motivate the Response Centre Advisors to achieve their best.
2Operational ManagementOversee daily operations and ensure performance targets are met.
3Customer Service ExcellenceEnhance customer satisfaction through effective service delivery.
4Performance MonitoringAnalyse metrics to drive improvements and achieve KPIs.
what you'll need
experience3+ years in a similar role
hoursFull Time
startASAP
LeadershipCommunicationProblem-solvingCustomer FocusAnalytical
Russell Taylor Group Ltd is hiring a Call Centre Manager in Liverpool. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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