Assets, Complaints & Ombudsman Coordinator (Housing)at This is Alexander Faraday Recruitment
TThis is Alexander Faraday RecruitmentLeicester
LeicesterFull TimeOn-sitePermanent
hourly rate£19 – £22 / hrper hour
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join our dynamic team as an Assets, Complaints & Ombudsman Coordinator and play a vital role in enhancing customer satisfaction within a reputable housing organisation. With your expertise in social housing complaints, you will help resolve issues effectively and improve service delivery.
what you'll get
competitive salaryAttractive hourly rate based on experience.
what you'll be doing
1Manage ComplaintsOversee and resolve customer complaints efficiently and professionally.
2Coordinate Ombudsman CasesAssist in managing cases with the Ombudsman to ensure compliance.
3Data AnalysisAnalyse complaint data to identify trends and areas for improvement.
4Customer SupportProvide excellent support to customers throughout the complaints process.
what you'll need
experience2-3 years in complaints handling
hoursFull Time
startasap
CommunicationProblem-solvingAnalyticalCustomer ServiceAttention to Detail
This is Alexander Faraday Recruitment is hiring a Assets, Complaints & Ombudsman Coordinator (Housing) in Nottingham. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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