Advice Line Co-ordinatorat Food Alert Limited
FFood Alert LimitedLondon
LondonFull-timeOn-sitePermanent
estimated annual salary£28,000 – £34,000per yearestimated · typical for this role
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join Food Alert Limited as an Advice Line Co-ordinator and be the voice of support for our clients! In this dynamic role, you'll respond to queries via phone and email, ensuring that our customers receive the guidance they need, while collaborating with our technical team when necessary.
what you'll be doing
1Respond to queriesHandle phone and email inquiries with professionalism and empathy.
2Manage escalationsTriage more technical queries to the appropriate personnel.
3Support service operationsAssist in the smooth running of the Advice Line service.
4Maintain recordsDocument interactions and outcomes for continuous improvement.
what you'll need
experiencePrevious customer service experience preferred
hoursFull-time
startASAP
CommunicationProblem-solvingTeamworkAttention to detailCustomer service
Food Alert Limited is hiring a Advice Line Co-ordinator in London. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.