2nd line Service Desk Team Leaderat ECS
EECSSolihull
SolihullFull-time, 12-hour shiftsOn-sitePermanent
annual salary£47,000 – £48,000per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join ECS as a 2nd Line Service Desk Team Leader in Solihull and elevate your career in IT management! Lead a dedicated team in a dynamic 24/7 support environment, ensuring top-notch service delivery and operational excellence.
what you'll be doing
1Team LeadershipOversee and motivate a skilled support team to achieve targets.
2Incident ManagementEnsure efficient resolution of technical incidents and requests.
3Shift CoordinationManage 12-hour shifts to maintain continuous support.
4Performance MonitoringTrack team performance and implement improvements.
what you'll need
experience2+ years in IT support
hoursFull-time, 12-hour shifts
startASAP
IT managementteam leadershipproblem-solvingcommunicationshift management
ECS is hiring a 2nd line Service Desk Team Leader in Birmingham. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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