1st Line Support Analystat Oscar Associates (UK) Limited
OOscar Associates (UK) LimitedLeicester
LeicesterFull TimeOn-sitePermanent
annual salary£24,000 – £25,500per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join a vibrant IT team as a 1st Line Support Analyst, where you'll be the go-to person for resolving IT issues and ensuring smooth operations. Embrace the opportunity to grow your technical skills in a supportive environment, while making a real impact on users' experience.
what you'll be doing
1Ticket ManagementHandle incoming IT support tickets with efficiency and care.
2TroubleshootingResolve hardware and software issues in a timely manner.
3User SupportProvide top-notch support to users, addressing their concerns.
4EscalationEscalate complex problems to senior team members when necessary.
what you'll need
experience1-2 years in IT support
hoursFull Time
startASAP
IT SupportTroubleshootingCustomer ServiceCommunicationProblem Solving
Oscar Associates (UK) Limited is hiring a 1st Line Support Analyst in Nottingham. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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