1st Line Service Desk Engineer / IT Support Analystat Smartsearch Recruitment Ltd
SSmartsearch Recruitment LtdCaerphilly, Mid Glamorgan
CaerphillyFull TimeOn-sitePermanent
annual salary£30,000per year
apply in 1 minute no cover letter · free · confidential
?%not sure it's a fit?Upload your CV and we'll show your match in seconds.the role
Join our dynamic team as a 1st Line Service Desk Engineer and be the first point of contact for IT support! You'll deliver exceptional customer service while troubleshooting and resolving technical issues in a fast-paced environment.
what you'll be doing
1Customer SupportAssist users with IT-related queries and issues.
2Issue ResolutionTroubleshoot and resolve technical problems efficiently.
3DocumentationMaintain accurate records of support requests and solutions.
4CollaborationWork closely with the IT team to improve service delivery.
what you'll need
experience1 year in IT support
hoursFull Time
startASAP
Customer ServiceProblem SolvingTechnical KnowledgeCommunicationTeamwork
Smartsearch Recruitment Ltd is hiring a 1st Line Service Desk Engineer / IT Support Analyst in Cardiff. Apply through TalentMatch24 — upload your CV once, no cover letter, and we'll match you here and with other employers looking for your profile.
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